Not getting to Facebook

FBproblemA couple of weeks ago, on my home computer, I started seeing the first image below, that I might have malware on my computer. Frankly, I was afraid THIS WARNING might be some invasive product, but then I came across Facebook Integrates Trend Micro’s HouseCall to Fight Online Threats, from May 20, 2014.

Then there was this from Facebook itself:

When logging in from the infected device, you’ll see a notification screen about a malware infection, along with a recommendation to use F-Secure’s malware scanning and cleanup technology or HouseCall from Trend Micro. Each product contains distinct malware signatures and is suited to different kinds of threats, so we recommend trying the suggested product even if you already have an anti-virus or similar program running on your machine.

You won’t have to worry about maintenance; these versions are up-to-date and will remove themselves once they’re done running.

You can choose to skip the malware removal process and decline to download the recommended scanner. If you skip removing the malware, you may be prompted again later.

You’ll download and run the scanner, during which time you can continue to use Facebook and other services. When the scan is complete, you’ll receive a notification through Facebook and you’ll be able to review the results of the scan.

So, crossing my fingers, I attempted to download the F-Secure product. Well, it was in the download mode ALL DAY LONG. And no, I could NOT log into Facebook on that computer.
walk away from Facebook
Finally, I got the option to download HouseCall. Three minutes later, I got the notification that it wanted to run. Resigned to the process, I tried it. And at some point, over an hour later, I got the notice that the malware file BREX_SAL_RANK was removed, and I was back to normal.

But what IS it? No one seems to know. One person with the same experience wrote: “I Googled for it, and the only references to it were from other puzzled Facebook customers who also wondered what the Hell it was. What it was is a false positive that doesn’t exist… Well, Trend Micro had to find something didn’t it?”

Wotta pain!

Meanwhile

Earlier in the month, I was also having trouble with Facebook at work. I could get there, but I couldn’t post anything original there. I could post on other people’s timelines UNLESS I were posting a link (URL).

I called the tech support guy at work, who, magically, if I cede it, can take over control of my computer. He found five bits of software that were add ons. I deleted three – one I forget, one was Pinterest, and one changed Donald Trump’s name to Donald Drumpf; none I had loaded in the previous 30 days.

The problem went away for a few hours, then returned the next day. But after rebooting my computer, the issues disappeared for good.

I never had any problem with Facebook with my Kindle Fire.

(Oh, and why, you may ask, are all the graphics below? Because when I attempted to integrate them in the text, they lay over the text. )

The takeaway

There were LOTS of messages for which I got email notifications but could not open. Perhaps 70% were deleted, unread. I got a WHOLE lot more judicious when being on the platform. A friend recently declared: “I swear this is almost as much of a life killer as television.” In other words, Less Facebook, more face time.

 

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Your Computer Needs to Be Cleaned
It looks like your computer is being affected by malware. We’ll help you fix the problem to keep your account secure and prevent malware from spreading to friends.
Malware is software that tries to steal personal information and causes problems when you use Facebook. Clicking or sharing links that contain spam can give your computer malware.

 

Trend Micro HouseCall

To clean your computer, you’ll need to download and run this free scanner, Trend Micro HouseCall. This will check for and try to remove malware.

By clicking Download, you agree to the Trend Micro HouseCall Terms.
Malware Removal
  1. Downloadselected
  2. Scan and Clean
  3. Finish

Trend Micro HouseCall is now checking your computer and trying to remove any malware that’s found.

You can log into Facebook and the scan will continue working. We’ll send you a Facebook notification when the scan is finished.
Malware Removal
  1. Download
  2. Scan and Cleanselected
  3. Finish

Trend Micro HouseCall is now checking your computer and trying to remove any malware that’s found.

You can log into Facebook and the scan will continue working. We’ll send you a Facebook notification when the scan is finished.

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