Ah, I have a technological improvement! But, as usual, it took a bit of doing. I’ve been having real problems with my laptop of late. I assumed it was because there was not enough storage space, although the section was still in the Green Zone, and I’ve offloaded some things to a separate memory off the computer.
It was more of an irritation than anything. I’d leave the laptop for a few hours, and then I couldn’t easily get back onto the Internet. I had to click on something called Network Reset, which involved my computer shutting down and then looking for my Internet provider. This was not onerous, but it was inefficient and irritating, as it was a real pain to have to keep re-entering the password, which was a lengthy alphanumeric gobbledygook, and which I almost began to memorize, which was terrible use of my brain cells.
Here comes the good part
I was looking through old emails, and Spectrum, my provider of Internet services, had sent an email suggesting that one should get an audit of one’s technological stuff.
So I made an appointment to exchange my current modem, which I’ve had since, I believe, 1693. I took my modem to the Spectrum store in Colonie Center on Saturday afternoon, and I received two pieces: a modem and a router, which I had to connect.
They told me I could go on to the app and read the instructions, but I know myself well enough to recognize that wouldn’t work because technology. Instead, I called the support desk, and the rep patiently walked me through the process. Ultimately, the Internet was working, but I didn’t notice that the phone was not. Ha, I plugged in the wrong phone line.
But a few hours later, the Internet wasn’t working, so I called again, and they said they didn’t know the problem. They could have somebody come over on Monday at 8:00 a.m., which I agreed to. I was frustrated because I didn’t want to wait that long, but what was I going to do?
In mild desperation, I did what one of the techs told me not to do: reset the modem. Lo and behold, this actually worked! I canceled the work order. Now I can return to my laptop and be on the Internet without rigmarole. (I love the word rigamarole; both spellings are acceptable.) Happy, happy, joy, joy, technological improvement.