The mortgage burning, part 1

We had had a good banking relationship heretofore with that institution, but the denouement has left me a tad cranky. That was NOT what I consider “smooth as possible.”

At the end of August, the Wife and I get this letter from our mortgage company – which has the same logo as the bank, so I assume they’re related:

“Congratulations! Our records show that your mortgage will be paid in full in the next few months. We know that satisfaction of the mortgage on your home will be a special event and we would like to make this process as smooth as possible…

“Since it is unusual for the last payment on a loan to be the exact amount of the payment, it is important that you contact our Customer Service Department Continue reading “The mortgage burning, part 1”